Customer Feedback
Real Feedback from our Customers
"The Last of our four floors was completed on Thursday. I just wanted to let you know that we are very pleased with all of them, and that the workmanship is of a very high standard" Mr and Mrs D Caversham
"I am delighted with your company, and would like to say how welcome we felt in the shop and how hard working the fitter Nigel was. He hardly stopped all day ! We will thoroughly recommend you to all our friends !" Dr and Mrs N Caversham Heights
" I am over the moon with my Karndean Flooring, thank you so much ! James, the fitter was amazing and couldn't do enough for me. Absolutely Brilliant !! " Mrs D. Wantage.
"Thanks very much for our wonderful new carpet. Pete did a wonderful job with the fitting, and I'd go so far as to say he's a craftsman rather than a fitter. We'll see you soon for the rest of the House." Mr C Goring
"I am absolutely delighted with my new Karndean floor. Thank you very much indeed ! I will contact you shortly about carpeting the rest of the house." Mrs N Chalgrove
"I am very pleased with the Polyflor in the bathroom. The fitter did an excellent job. He came when he said he would, which was really helpful in minimising the inconvenience of having our only bathroom out of action. I would happily recommend you to anyone who asks " Mr G, Henley-on-Thames
"The Fitter was very diligent, and did a fantastic job of fitting the Carpets and Karndean. I'm so pleased with it all, the house has been transformed, and I will be coming back to see you next month to have some Karndean fitted in the study" Mr H, Whitchurch-on-Thames
"it looks brilliant, the fitter even fitted a nice trim on the edge of the step which we weren't expecting. He's saved my husband a job he thought he was going to have to do. Needless to say he is pleased and I am delighted " Mrs S Watlington
"Thanks for a superb job on the carpets. They look absolutely superb, and the 10mm thick underlay really makes a difference. A Brilliant job and service, and I'll make sure all my friends come to you for their flooring" Mr H Whitchurch Hill
"I just wanted to say how great I think the floor looks, we are really
happy with the look of the good, the quality and the fitting. Peter was
excellent so extend my thanks to him for doing a great and thorough job"
Mrs S, Winnersh
"Thank you very much for the superb Karndean floor throughout our house. Your price was exceptional, and the quality of installation by James second to none. It was a massive job, but he dealt with it professionally, efficiently, and always with a smile on his face. Many thanks." Mr K. Ashmore Green
"All the floors look great, and the fitter was excellent and very efficient. Many thanks." Mr S. Whitchurch
"I just wanted you to know how polite and helpful your man was who fitted the carpet. He knew I had a hip problem and was so considerate , after putting the heavy furniture back he even offered to help me with the smaller items. Thanking you very much." Mrs B. Woodcote
"Many thanks for all your help, guidance and patience with my re-carpeting project ! It has been a pleasure to do business with such a pleasant company and staff, and I shall be recommending you at Diamond Floors to all my friends. Thanks again" Mrs C. Woodcote
"Just a note to say how very pleased we are with the carpet we bought from you ! We have been really impressed by your service, fast, friendly, and excellent fitters. Their attitude and polite, competent work was of a very high standard. Please pass our thanks on to them too. We will be doing more flooring throughout our house, and will come to you". Mrs H. Goring Heath
"Thank you for your speedy handling of our flooring order. Your fitters were excellent, and are to be congratulated for the excellent workmanship and cheerful manner." Mrs McD. Goring
'Your enthusiasm and speed in processing our order makes you stand out above the other local company that we visited to look at flooring. In comparison, your prices are way cheaper for like-for-like products, and we are delighted with the quality of the installations. Many thanks. ' Dr R. Goring
"We are delighted with our new Karndean Island Limestone floor. Your fitters did an excellent job. Many thanks." Mrs E South Stoke
"I just wanted to say how pleased we are with the Wood Floor you fitted in our Hallway. It looks fantastic, and the fitter did an excellent job. If you ever need me to tell anyone what a wonderful job you have done please let me know !" Mr H Streatley
"Oliver, I just wanted to say what an incredible job your company did in our flat........ The price was way below what we expected for such a high quality carpet, and your fitter's skill in completing the job so efficiently and well truly amazed us. Please accept a massive Thank you, and rest assured we will make a point of recommending you to anyone we know who is looking for new flooring in the future !" Mr and Mrs M, Esher, Surrey
"I wanted to tell you what a wonderful job Nigel did in fitting my kitchen vinyl. I'm absolutely delighted with it, and will certainly come back to you when I am ready for my new carpets." Mrs L. Watlington
"Our Karndean Van Gogh Auckland Oak floor is lovely. Thank you very much, we'll be in touch for some more flooring very soon" Mrs T. Whitchurch
"Our New Carpet looks an absolute treat. Thank you so much for saving us over £1500 on the other quote we got" Mr L. Woodcote
"Thank you for our wonderful new Bedroom Carpet. The Whole experience has been superb, from our initial visit to the Showroom, the quick and efficient measuring service, and finally the superb fitter. If you ever want a reference please let me know, we'll certainly sing your praises to everyone we know" Mrs E. Chalgrove
"Nigel has done a magnificent job in fitting our Karndean Island Limestone floor. I cannot compliment his work enough, it is so obvious what a difference using an approved Karndean Retailer makes to the quality of the finish. Thank you so much" Mrs P. Mortimer
"Thank you so much for the brilliant Wood Floor and Altro Floor in our Wetroom. We were truly amazed at your efficiency, professionalism, and the quality of both your products and the workmanship of your fitters. All of this came at an extremely competitive price, and we are so glad we used you rather than the other companies that we got to quote. Many thanks again !!" Mrs G. Goring
"We've just had our Carpet finished, and we wanted to say what a brilliant job your fitters did. They worked exceptionally hard all day, and the end result is absolutely fantastic ! We are over the moon, Thank you so much !" Mrs M. Whitchurch
"We are absoloutely over the moon with our new Solid Wood Floor. The overall effect is amazing, and the fitter has done an outstanding job on the installation. Please pass our thanks on to him, and thank you once again for all your help and advice" Mr and Mrs C. Goring
"I'm just calling to say what a truly wonderful job your fitter has done on my new Karndean floor. It looks absolutely amazing, thank you so much" Mrs D. Woodcote
'Thank you very much for sorting out our Lounge Carpet so quickly. It looks fantastic, and the fitter has done a wonderful job' Mr H. Upton
'Many thanks for the work carried out in the Hall. It looks great' Mrs W. Woodcote
'Many Thanks for completing our flooring so quickly, It all looks great !' Mr P. Whitchurch
The above are all REAL comments made by our customers. Their letters are available for inspection if required.